Refund policy

AKQ has a 30-day return window if you wish to return your item. Items eligible for return must be in the same condition as when you received it, unused, and in its original packaging. You will also need the receipt or proof of purchase. To start a return, you can contact us at kirkman.abigail@gmail.com.

Damages and Other Issues
Please inspect your order when you receive it and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will work quickly to address any issues!

Exchanges
Exchanges will be made at our discretion. Please reach out to kirkman.abigail@gmail.com.

Refunds
Once we have received and inspected the return we will notify you regarding the refund. Once approved you will be refunded via your original payment method. Please note that it can take some time for your bank or credit card company to process and post the refund.